gataee.com Information Protection Policy

Welcome to gataee.com! Cangzhou Cairu E-Commerce Co., Ltd. (hereinafter referred to as "we") attaches great importance to the protection of user personal information. This policy is intended to explain to you how we collect, use, store and protect your personal information, and help you understand and exercise relevant rights. Please read this policy carefully before using our services.

I. Information Collection

Necessary information: In order to complete the order transaction, we will collect your name, contact information, delivery address, payment information, etc. If you refuse to provide it, it may affect the order processing.

Non-essential information: You can choose to provide device information (such as IP address, device model) and browsing history to optimize service experience and personalized recommendations.

II. Information Use

Core purpose: processing orders, providing customer service, ensuring transaction security, and preventing fraud.

Other purposes: with your consent, used to send marketing information, market research or improve product services. You can unsubscribe at any time by emailing service@gataee.com.​

III. Information Storage and Protection​

Storage method: Your personal information is stored on a secure server, transmitted and stored using encryption technology (such as SSL), and internal access rights are restricted. ​

Storage period: After the order is fulfilled and related services are completed, it will be retained for a necessary period in accordance with laws and regulations, and deleted or anonymized after the expiration. ​

IV. Information Sharing​

Sharing principle: Information is provided to third-party partners (such as logistics providers and payment institutions) only in necessary scenarios, and they are required to comply with the same protection standards. ​

Exceptions: Information may be shared in accordance with legal requirements (such as judicial authorities) or to protect the rights and interests of us and users. ​

V. Your rights​

Access and modification: You can query and correct personal information through account settings or contact service@gataee.com. ​

Deletion and withdrawal: When it complies with legal provisions, you can apply for deletion of information; after withdrawing consent, it will not affect the processing behavior based on consent before withdrawal. ​

Complaint feedback: If you have any questions about information processing, please contact us at any time through service@gataee.com or online customer service, and we will respond within 24 hours.​

VI. Policy Updates​

We may update this policy due to business adjustments or regulatory changes. Major changes will be notified by email or on-site notification. If you continue to use the service, you will be deemed to have accepted the new policy. ​

Thank you for your trust! Cangzhou Cairu E-Commerce Co., Ltd. will continue to strictly abide by the Australian Privacy Act and related regulations to protect your information security. If you have any questions, please feel free to contact us. ​

Company Name: Cangzhou Cairu E-Commerce Co., Ltd. Company Address: 1-3004, Building 8, Yicheng Yujing International, Yuhong West Road, Yunhe District, Cangzhou City, Hebei Province Customer Service Email: service@gataee.com​